Identified - Our engineering team is currently rolling out a fix for the issue with API keys in to resolve the impacts with Managed databases, Kubernetes, and API. As soon as the rollout has completed we will provide an update. Thank you very much for your patience and we apologize for the inconvenience.
Oct 06, 2022 - 18:46 UTC
Update - Our engineering team has identified an impact to managed databases, Kubernetes, and API. This is in addition to the issue impacting Legacy API keys on our platform. Currently, users might face issues creating new Managed databases, performing select actions with Kubernetes, and performing general actions using the DigitalOcean API. We will provide an update as soon as information is available. We apologize for the inconvenience.
Oct 06, 2022 - 16:59 UTC
Investigating - Our engineering team is currently investigating an issue regarding connections to the DigitalOcean API using legacy API keys. At this time users with old style API keys may experience some issues connecting to the API. We apologize for the inconvenience and will share an update once we have more information.
Oct 06, 2022 - 16:04 UTC
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
TOR1 Operational
Services Degraded Performance
API Degraded Performance
App Platform Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
Container Registry Operational
DNS Operational
Droplets Operational
Event Processing Operational
Floating IP Operational
Kubernetes Degraded Performance
Load Balancers Operational
Managed Databases Degraded Performance
Monitoring Operational
Networking Operational
Spaces Operational
Support Center Operational
Spaces CDN Operational
VPC Operational
WWW Operational
Functions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 6, 2022
Completed - The scheduled maintenance has been completed. If you have any questions or concerns regarding this maintenance, please send us a ticket from your Cloud support page.
Oct 6, 03:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:02 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 6, 00:34 UTC
Scheduled - Start: 2022-10-06 01:00 UTC
End: 2022-10-06 05:00 UTC

During the above window, we will be performing maintenance on core switches in our LON1 datacenter as part of network upgrades. These upgrades are part of remediation efforts in response to the following incident:

https://status.digitalocean.com/incidents/kp648z6hmzjp

Expected Impact:

Inbound and outbound traffic for Droplet-based services in LON1 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Oct 6, 00:22 UTC
Oct 5, 2022

No incidents reported.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022
Resolved - Our Engineering team has resolved the issue with Spaces availability in our AMS3 region. Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
Oct 2, 19:42 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue impacting Spaces API availability for a subset of users in our AMS3 region. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
Oct 2, 18:37 UTC
Investigating - Our Engineering team is currently investigating an issue impacting Spaces API availability in our AMS3 region. During this time, a subset of users may experience timeouts or failures while uploading or deleting the data to their existing spaces in the AMS3 region. We apologize for the inconvenience and will share an update once we have further information.
Oct 2, 17:56 UTC
Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022
Resolved - As of 19:32 UTC we have confirmed the issue with creation of Droplets and Droplet-based products is fully resolved. Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.
Sep 27, 20:45 UTC
Monitoring - Our Engineering team identified the root cause and implemented a fix to resolve the issue with Droplet creation in our AMS3 region. Users should now be able to create Droplets and Droplet-based services in the region. We are monitoring the situation closely and will post an update once the matter is completely resolved.
Sep 27, 19:46 UTC
Investigating - Our Engineering team is investigating an issue with Droplet creation in our AMS3 region. As of 19:15 UTC, users may see latency or errors when creating Droplets and Droplet-based services like Load Balancers, Managed Databases, and Kubernetes clusters, via both our Cloud Control Panel and API. We will provide an update as soon as possible.
Sep 27, 19:31 UTC
Resolved - Our engineering team has fully resolved the issue with console access for new Droplets. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 27, 01:59 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Droplet console access for new Debian and Ubuntu Droplets. New Droplets will now be able to access the console normally.

No action is needed to restore console access for Droplets created during this incident.

If you continue to see issues, please contact our support team for assistance.

Sep 27, 01:39 UTC
Investigating - Our Engineering team is investigating an issue with Droplet console access for new Debian and Ubuntu Droplets.

Any new Droplets created using Debian or Ubuntu operating systems will not have access to the Droplet console. This impacts only the standard Droplet console - the recovery console will still function normally.

We apologize for the inconvenience and will share an update once we have more information.

Sep 27, 00:42 UTC
Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.